RETURNS
We hope you love everything that you purchase from Hello World, but if you don’t and you would like to make a return then please read the information below.
IN-STORE PURCHASES
All merchandise must be in its original condition to be considered for a return. Any damaged or used merchandise will not be accepted. Please bring the merchandise to Hello World within 7 days of the purchase date to receive a full refund in the same form of payment of purchase. Merchandise received after this period will receive an exchange or store credit only up until 30 days from purchase date. Merchandise received after 30 days is not eligible for a return or store credit. Discounted or Sale Items are final sale and cannot be exchanged or returned unless otherwise authorized by Hello World. All returns must be accompanied by the original receipt.
ONLINE PURCHASES
Merchandise
All merchandise must be in its original condition to be considered for a return. Any damaged or used merchandise will not be accepted. Any product damages must be reported within 48 hours of delivery. Shipping is non-refundable and return shipping is the responsibility of the customer with the exception of defective merchandise. Returns of online purchases will not be accepted after 30 days.
Furniture & Lighting
Tier 1
All Tier 1 furniture must be in its original condition to be considered for a return. Any damaged or used furniture will not be accepted. Any product damages must be reported within 48 hours of delivery. Shipping is non-refundable and return shipping is the responsibility of the customer with the exception the defective furniture. Furniture returns will not be accepted after 15 days from delivery.
Tier 2
All Tier 2 Furniture sales are final unless otherwise authorized by Hello World.
Purchasing and Processing Orders
Merchandise
After placing your order a confirmation email will be sent directly to your email address. This email restates the items that you purchased. Within 3-5 business days, if in stock, the order will be filled and ready to ship. Hello World uses UPS to ship all customer packages. Orders are shipped twice a week. If the product is in stock we will have it ready to ship within 1-3 business days. At time of shipping you will receive a second email estimating your package arrival and tracking numbers for your own tracking needs. At this point all returns and refund conditions apply
Furniture & Lighting
Tier 1
After placing your order a confirmation email will be sent directly to your email address. This email restates the items that you purchased. Tier 1 Furniture & Lighting ships based on availability, and shipping usually takes 2-6 weeks from order date. Upon delivery date, all returns and refund conditions apply.
Tier 2
After placing your order a confirmation email will be sent directly to your email address. This email restates the items that you purchased. Tier 2 Furniture & Lighting ships based on availability, and shipping usually takes 8-10 weeks from order date. Upon delivery date, all returns and refund conditions apply.
Out of Stock
Due to the demand for our unique products, there are times where our inventory will be depleted and our items will be out of stock. You will be notified immediately when something you order is out of stock. You then will have the option of cancelling or allowing us to hold your order until it can be fulfilled. When you find something that you love but isn't in, please call or email immediately to find out availability and pricing. In our regular store and our online store, we do our best to keep a full inventory of all products.
Sales and Promos
Sorry to say but, Hello World does not offer rain checks when an item is discounted, on sale, or out of stock at the time of promotions.
Use of Communication Services
LINKS TO THIRD PARTY SITES
The Hello World Web Site may contain links to other Web Sites (“Linked Sites”). The Linked Sites are not under the control of Hello World and Hello World is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Hello World is not responsible for webcasting or any other form of transmission received from any Linked Site. Hello World is providing these links to you only as a convenience, and the inclusion of any link does
not imply endorsement by Hello World of the site or any association with its operators.
USE OF COMMUNICATION SERVICES
The Hello World Web Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:
- Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
- Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
- Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer.
- Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.
- Conduct or forward surveys, contests, pyramid schemes or chain letters.
- Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
- Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
- Violate any applicable laws or regulations.
Hello World has no obligation to monitor the Communication Services. However, Hello World reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Hello World reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason
whatsoever.
Hello World reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Hello World’s sole discretion.
Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Hello World does not control or endorse the content, messages or information found in any Communication Service and, therefore, Hello World specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Hello World spokespersons, and their views do not necessarily reflect those of Hello World.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.
MATERIALS PROVIDED TO Hello World OR POSTED AT ANY Hello World WEB SITE
Hello World does not claim ownership of the materials you provide to Hello World (including feedback and suggestions) or post, upload, input or submit to any Hello World Web Site or its associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Hello World, its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
Privacy Policy
Hello World respects your privacy. Any personal information that you display during your stay on our online store is strictly between you and us. It will not be shared, stored, printed, sold, lent, or even whispered to anyone else. Feel free to read our entire Privacy Policy Below:AGREEMENT BETWEEN USER AND HELLO WORLD
The Hello World Web Site is comprised of various Web pages operated by Hello World. The Hello World Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Hello World Web Site constitutes your agreement to all such terms, conditions, and notices.
TERMINATION/ACCESS RESTRICTION
Hello World reserves the right, in its sole discretion, to terminate your access to the Hello World Web Site and the related services or any portion thereof at any time, without notice. GENERAL To the maximum extent permitted by law, this agreement is governed by the laws of the State of PA, U.S.A. and you hereby consent to the exclusive jurisdiction and venue of courts in Philadelphia, PA, U.S.A. in all disputes arising out of or relating to the use of the Hello World Web Site. Use of the Hello World Web Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Hello World as a result of this agreement or use of the Hello World Web Site. Hello World’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Hello World’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Hello World Web Site or information provided to or gathered by Hello World with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set
forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Hello World with
respect to the Hello World Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Hello World with respect to the Hello World Web Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English.
Modifications
Hello World reserves the right to change the terms, conditions, and notices under which the Hello World Web Site is offered, including but not limited to the charges associated with the use of the Hello World Web Site.
LIABILITY DISCLAIMER
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE Hello World WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. Hello World AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE Hello World WEB SITE AT ANY TIME.
Hello World AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE Hello World WEB SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. Hello World AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Hello World AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE
Hello World WEB SITE, WITH THE DELAY OR INABILITY TO USE THE Hello World WEB SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE Hello World WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE Hello World WEB SITE, WHETHER BASED ON
CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF Hello World OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE Hello World WEB SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE Hello World WEB SITE.
SERVICE CONTACT : info@shophelloworld.com
Copyright and Trademark Notice
All contents of the Hello World Web Site are: Hello World and/or its suppliers. All rights reserved.
TRADEMARKS
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.
Any rights not expressly granted herein are reserved.
NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT
Pursuant to Title 17, United States Code, Section 512©(2), notifications of claimed copyright infringement under United States copyright law should be sent to Service Provider’s Designated Agent. ALL INQUIRIES NOT RELEVANT TO THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE. See Notice and Procedure for Making Claims of Copyright Infringement.